Enterprise Client Success Manager

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

Not verified

401(k) match

Not verified

Was this benefit information wrong? Tell us.

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Enterprise Client Success Manager US - Bay Area About Us At Sully.ai , We're Building the Most Impactful Healthcare Company on Earth We believe that access to a great doctor is a basic human right. Today, that's not a reality. Delays, misdiagnoses, administrative chaos, and burnout plague the system. Our Mission One Human, One Doctor . We enable our customers to staff 30% of their workforce with AI by creating a shared agent architecture for scale and efficiency. All powered by our own patented, world-class models and deployed in real-world care. About the Role - You will own Sully's most strategic clients and be responsible for: - Building executive trust and strong client relationships - Ensuring clients realize value with demonstrable ROI - Owning expansion opportunities - You'll operate like a GM for your book of business: high judgment, high autonomy, high expectations. Key Responsibilities - Own the client relationship: build deep partnerships with C-suite, VPs, directors, and clinical leaders; run all client meetings, check-ins and QBRs. - Lead outcomes: define success metrics, build adoption plans, and ensure our clients win - Drive expansion: identify opportunities, ensure pilots are successful, demonstrate measurable ROI on the metrics our clients care about (e.g. hours saved, increased revenue, staff satisfaction). - Playbook building: Build the playbook for how we consult and support our highest value accounts - Be the voice of the client internally: translate real-world pain into roadmap priorities and ensure Sully ships what moves the needle for our clients Hard Requirements

Read the full description at jobs.ashbyhq.com. FewerJobs shows a source-linked preview and links to the original posting.