Manager, Starlink Enterprise Account Management (Channel)

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

Median wage (BLS OEWS)

$57,704 national median

Projected growth (BLS Employment Projections)

+0.9% - Slower

173% above the BLS national median for sales aggregate.

Matched to SOC 41-2031 - Sales aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

Manager, Starlink Enterprise Account Management (Channel) Redmond, WA SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. MANAGER, STARLINK ENTERPRISE ACCOUNT MANAGEMENT (CHANNEL) Starlink is delivering high-speed, low-latency internet to the world's most remote regions, and the Enterprise team is at the forefront of this mission. The Enterprise team manages the full customer lifecycle, from onboarding to growth. Our channel partner model is a fast-growing vertical under the Enterprise organization that is unlocking new revenue through strategic partnerships with IT integrators. We are seeking a Manager to build and lead this new channel, blending operational leadership, partner development, and hands-on execution. Ideal candidates are player-coaches who thrive in ambiguity, build scalable processes, and collaborate with others to drive growth. RESPONSIBILITIES: - Establish and track performance metrics focused on activation speed, billing accuracy, revenue realization, and partner satisfaction. - Design and implement scalable workflows, tools, and automation to achieve weekly activation targets and scale with growth. - Identify recurring operational friction and convert it into documented process improvements, training materials, and system requirements for engineering. - Standardize playbooks, documentation templates, and handoff protocols to enhance cross-functional execution and reduce errors. - Lead cross-functional initiatives, including pricing transitions, bulk account onboarding, billing process optimizations, and collections coordination with Finance. - Partner closely with Sales

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