Implementation Lead- Springfield MA

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

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About this role

Implementation Lead- Springfield MA Springfield Massachusetts Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family's pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally minded customers and build lasting businesses. We're growing and adding more talent to help fulfill this valuable mission. That's where you come in. The Opportunity At Slice, our business is built on trust. We are obsessed with ensuring every experience our shop owners have is of the highest quality, helping to ensure we are always making both the shops and their owners better. At the core of this is how our shops experience our products and services for the very first time. This critical role is responsible for leading the execution of a scalable, world-class implementation process - including hardware and software installations, seamless product onboarding across all Slice offerings, delivering exceptional customer experiences, and driving operational excellence for pizzeria owners embracing the Slice platform. The Role We are seeking a visionary and customer-obsessed Implementation Consultant to own the implementation process across all Slice products - including but not limited to Point of Sale, Online Ordering, Phones, and Shop Supplies (The Goods). You will lead the product onboarding and configuration, hardware and software installations, customer training, and early lifecycle support activities. This role plays a critical part in establishing Slice as a trusted

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