Residuals & Commissions Manager

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Schedule

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Weekend work

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Application

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Assessment

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Deadline

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About this role

Residuals & Commissions Manager Atlanta, Georgia, United States; Center Valley, Pennsylvania, United States; Las Vegas, NV; Morrisville, North Carolina, United States; Tampa, Florida, United States Overview Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit www.shift4.com . Position Summary The Residuals & Bonus Manager oversees the calculation, reconciliation, distribution, and reporting of all residual payments, bonuses, incentives, and commission structures related to merchant accounts and sales partners. This role ensures accuracy, compliance, and transparency in financial payouts and plays a key part in supporting sales channels, ISO partners, agents, and internal stakeholders. Key Responsibilities Residuals Management - Validate monthly residual payouts for ISOs, sales agents, referral partners, and internal stakeholders. - Reconcile processor statements to internal systems to ensure accuracy. - Validate merchant processing data, interchange fees, buy rates, markups, and revenue splits. - Audit merchant accounts for rate changes, billing discrepancies, and adjustments. - Maintain and update residual structures, split agreements, and partner contracts. - Manage chargebacks, fees, and pass-through costs impacting monthly residual earnings. Bonus & Incentive Programs - Administer monthly, quarterly, and annual bonuses and performance-based incentives. - Work with Sales Leadership to refine compensation structures and bonus models. - Track and validate activity-based incentives (new accounts, volume milestones, portfolio growth, etc.). - Identify anomalies or disputes related to bonuses or commissions and resolve them

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