Partner Experience

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

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Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Work mode

Onsite From the posting source checked Jun 20, 2026

In-office days

5 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Series A From the posting source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Partner Experience London | OnSite About Saturn Saturn is building the operating system for financial advisers, powered by AI. Our mission is to democratise financial advice for one billion people by creating the most trusted, intelligent platform for financial planning and compliance. In just two years, we've become the UK market leader and our growth is compounding. We were part of YC S24 and recently raised a $15M Series A from Singular, Shapers, and YC to accelerate our next phase of growth. The Role We're looking to hire in our Partner Experience team, to own the end-to-end implementation and ongoing success of Saturn's platform within our partner firms. You'll be the person who turns a signed deal into a thriving, deeply embedded partnership - responsible for onboarding, adoption, health, retention and expansion. This role sits at the intersection of customer success, implementation, and relationship management. You'll work directly with firm principals, compliance teams, and advisers to get Saturn live, drive real behaviour change, and ensure partners are getting measurable value from the platform. What You'll Do - Own the partner experience lifecycle from onboarding through to renewal and expansion - ensuring every firm gets consistent, high-quality outcomes - Lead implementation for new partners: scoping requirements, configuring the platform, training users, and driving adoption - Build and maintain trusted relationships with stakeholders at partner organisations - Identity expansion and upsell opportunities within existing accounts and work with the Partnerships team - Translate feedback into specific, actionable insights for Product - becoming

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