Technical Support Engineer, Rural Health Transformation

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Work mode

Hybrid From the posting source checked Jun 20, 2026

In-office days

2 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Technical Support Engineer, Rural Health Transformation Cary HQ, NC, US Technical Support Engineer (Rural Health Transformation)- Hybrid/Remote Cary, North Carolina We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more. About the job The Rural Health Transformation Technical Support Engineer provides technical support to rural healthcare organizations, their Electronic Health Record (EHR) vendors, and SAS delivery and interface development teams who integrate with a large state-wide Health Information Exchange (HIE). This role provides a layer between the healthcare organization and the integration delivery team that allows for continued technical integration support and issue remediation throughout the life cycle. The role also acts as an accelerator for internal and external teams, ensuring effective HIE participation for organizations with varying levels of technical maturity. As a Technical Support Engineer, you will: Serve as a technical support partner to both internal SAS interface teams and external EHR/vendor developers, proactively removing blockers and minimizing troubleshooting overhead so development efforts remain focused and efficien

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