SAP Concur-Client Success Advisor, SMB

Benefits

Parental leave

6 weeks From the posting source

Non-birth-parent leave

6 weeks From the posting source

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Source-linked checked May 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source

Seniority

Mid From the posting source

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

SAP Concur-Client Success Advisor, SMB Country Canada | Internal Posting Location Toronto We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. SAP Concur | Client Success Advisor Our Client Development organization serves as the focal point for our at-risk clients to re-engage and achieve success with SAP Concur. As a Client Success Advisor, you will be responsible for managing and engaging with SMB customers who delay their activation of core projects. This individual will strategize with internal stakeholders and external customers to identify challenges and provide solutions on reengagement to complete their activation. A Client Success Advisor will: Proactively identify solutions for mitigating customer cancellations and extended delays in activating their core products purchased Implement engagement strategies improving client responsiveness, deployment and revenue recognition Work cross-functionally with the Sales and Services organizations to identify trends with at-risk customers and solutions to prevent customer delays Consult with customers and provide alternative activation solutions to reengage with the Activati

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