Director, Salesforce Program Leader

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Mental health support

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Childcare support

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Learning budget

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Verification

Source-linked last checked May 7, 2026

Salary

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401(k) match

Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked May 7, 2026.

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Schedule

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Weekend work

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Application

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Deadline

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Where they hire

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About this role

Director, Salesforce Program Leader India - Hyderabad; India - Mumbai; India - Pune; India - Bangalore As an Engagement Delivery Director, you are a senior individual contributor and a foremost expert in delivering intended business value from the Salesforce platform. This is a fully-billable, high-impact role deployed as a Delivery Leader to our strategic and complex customer engagements. You will be responsible for the end-to-end success of programs, with a primary focus on maximizing platform adoption, demonstrating ROI, and mitigating revenue or license attrition risk. You will act as the key strategic advisor and point of accountability, building trust with executive stakeholders and ensuring the customer's long-term success on the platform. Core Responsibilities Program Accountability: Assume ultimate accountability for Establishing, executing and overseeing program governance to deliver strategic value-realization and recovery plans for strategic customer accounts. Executive Stakeholder Management: Engage directly with C-level stakeholders to build trust, define success metrics, and demonstrate measurable platform ROI. You will lead all executive stakeholder forums, like Steering Committees. Strategic Advisory: Serve as the primary, billable expert providing strategic oversight to ensure program delivery aligns with the customer's core business objectives. Risk & Scope Management: Proactively identify, assess, and manage program risks, dependencies, and scope changes. You will own the executive-level escalation process and translate complex technical issues into clear business implications. Commercial Acumen: Lead, support pre-sales teams in initial scoping, change management, and identifying opportunities for expansion of running program. Delivery Governance: Define, structure, and oversee complex engagement models (e.g., T&M, Fixed Price),

Read the full description at careers.salesforce.com. FewerJobs shows a source-linked preview and links to the original posting.