AI Diagnostics & Observability Engineer

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$116,543 U.S. median for this role

Projected growth (BLS Employment Projections)

+9.8% - Much faster than average

Matched to SOC 15-1252 - Software Engineering aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Engineering From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Work mode

Hybrid From the posting source checked Jun 20, 2026

In-office days

2 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

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Company

Company stage

Series A From the posting source checked Jun 20, 2026

Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

AI Diagnostics & Observability Engineer HQ | Hybrid | Remote ABOUT SAGE CARE Sage Care http://sage.care/ is a fast-growing Series A healthcare technology startup founded by leaders from Apple, Uber, and Carbon Health. We recently emerged from stealth with $20 million in funding led by Yosemite, and investors including General Catalyst, Metrodora Ventures (co-founded by Chelsea Clinton), OVTR.VC http://OVTR.VC, SV Angel, Liquid 2 Ventures, Seven Stars, Refract Ventures, AME Cloud Ventures, and Apolo Ohno. Our founding story and vision were profiled in Forbes https://www.forbes.com/sites/amyfeldman/2025/10/17/how-two-ride-share-guys-and-an-er-doc-are-building-an-air-traffic-control-system-for-healthcare/, highlighting Sage Care's mission to build an “air-traffic-control system for healthcare.” With a strong customer pipeline, Sage Care is transforming healthcare by simplifying care navigation. Our platform makes it easier for patients to find the right doctor, helps providers focus on those who need them most, and ensures faster access to care. By harnessing clinically grounded AI and real-time optimization, we improve operational efficiency, increase system capacity, and deliver better patient outcomes at scale. THE ROLE Every day, our AI agents handle thousands of real patient conversations. Those conversations contain the information needed to improve the system. Today much of that learning process is still manual. Humans review calls, identify issues, investigate failures, and work with engineers to improve agent behavior. Your mission is to build the systems that close that loop. As a Senior AI Reliability Engineer, you will own the feedback and quality platform that helps our agents learn from production conversations. You will build systems that detect failures, analyze root causes, incorporate human

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