Senior Analyst Collections / Team Lead

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Schedule

Shift type

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Weekend work

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Company

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

Senior Analyst Collections / Team Lead 2 Locations Accelerate your career at RXO. RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. Role Summary The Senior Collections / AR Analyst acts as a lead functional expert and execution partner to the AR Manager, supporting the day‑to‑day effectiveness, consistency, and governance of Collections activities. This role does not have direct supervisory responsibility, but functions as an operational lead , ensuring that collection strategies, processes, and controls are executed consistently across the team. The role serves as a key point of escalation, process owner, and SOP authority , while remaining hands‑on in complex collections and customer situations. Key Responsibilities 1. Collections Execution Oversight Support the AR Manager in overseeing daily collections execution , ensuring activities are aligned with defined strategies, priorities, and KPIs Monitor workload distribution, aging trends, and follow‑up discipline across the Collections team Act as a first‑level functional escalation for complex, high‑risk, or sensitive customer accounts Ensure consistent application of credit terms, dispute handling, and escalation protocols 2. Subject Matter Expertise & Decision Support Serve as a senior subject matter expert (SME) for Collections and AR processes Provide guidance to analysts on best practices, system usage, and collection approaches (without formal people management) Partner closely with the AR Manager to analyze performance drivers, risks,

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