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Implementation Project Manager

Riskified - New York

Posted Mar 23, 2026

Benefits

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About this role

Implementation Project Manager New York About Us Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world's biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified's AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Acer, Gucci, Lorna Jane, GoPro, and many more . We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day. About the Role We are looking for an Implementation Project Manager to lead the end-to-end onboarding experience for new merchants. In this role, you will serve as the single point of accountability for customer implementations, ensuring seamless execution from integration kickoff through post-go-live stabilization. You will work cross-functionally with Sales, Integration, Analytics, Data Science, Product and Merchant-facing teams to drive alignment, mitigate risk, and deliver a best-in-class onboarding experience for high-value accounts. What You'll Be Doing Project Leadership & Execution - Own the full lifecycle of customer onboarding projects, from kickoff through

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