Senior Director, Customer Success (Enterprise) | Bankrate

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 7, 2026

Salary

$185K-$250K From the posting source checked Jun 20, 2026

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

176% above the BLS role benchmark for customer success aggregate.

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Work mode

Hybrid From the posting source checked Jun 20, 2026

In-office days

2 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Growth-stage From the posting source checked Jun 20, 2026

Equity

Offered From the posting source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Senior Director, Customer Success (Enterprise) | Bankrate United States *This role is open to remote or hybrid candidates (East Coast preference), with hybrid being central to our New York, NY or Charlotte area offices. Must be able to work Eastern Standard Time hours. For the Bankrate website click here . Curious how Bankrate fits into Red Ventures? Click here. The Senior Director of Customer Success for Enterprise Demand leads the strategy and execution for Bankrate's most influential distribution partners. You will lead a high-performing team focused on ensuring these partners successfully deploy our marketplace solutions, drive high audience engagement, and achieve long-term growth. This is a strategic leadership role that sits at the intersection of business development, product strategy, and marketing. You are the architect of Bankrate's distribution footprint. By ensuring that our private marketplaces provide immense value to employers and affinity groups, you directly expand Bankrate's audience reach. You turn partnerships into thriving ecosystems where the partner's audience gets the best financial advice and Bankrate drives massive high-intent traffic. What You'll Do: - Develop and lead the Customer Success strategy for the "Demand" segment, focusing on how our private marketplaces can best serve the unique needs of employees (B2B2C) and affinity members. - Partner with stakeholders to ensure our private marketplaces are optimized for engagement, conversion, and user satisfaction within the partner's specific environment. - Identify and execute opportunities to broaden our footprint within existing partners (e.g., moving from a single employee benefit tier to a full-company rollout). -

Read the full description at www.redventures.com. FewerJobs shows a preview and links to the original posting.