Senior Customer Success Manager - Skio

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

Not verified checked Jun 7, 2026

Salary

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401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source

Seniority

Senior From the posting source

Work mode

Remote From the posting source

In-office days

0 days From the posting source

Schedule

Shift type

Not verified

Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Senior Customer Success Manager - Skio Remote Recharge is the subscription platform for the world's fastest-growing and most innovative brands. Shopify's premier subscription solution, Recharge is on a mission to build the future of commerce around customer retention. Known for its relentless product innovation and focus on ease of use, Recharge helps merchants deliver seamless customer experiences that drive customer retention and revenue growth. The Recharge platform leverages data from over 100 million shoppers to help brands more successfully set up, manage, and grow their subscription businesses. Recharge is a hands-on partner to over 20,000 brands globally - including quip, Dr. Squatch, Blueland, Estrid, Oats Overnight, Bobbie, and more. Learn more at: getrecharge.com http://getrecharge.com OVERVIEW Recharge recently acquired Skio, bringing together two of the leading platforms in subscription commerce. As we continue operating and investing in both products, we're looking for an ambitious Customer Success Manager to join the Skio team at Recharge. In this role, you'll be the dedicated strategic partner for some of Skio's most valuable merchants, helping leading e-commerce brands grow and retain subscribers while maximizing the value of the Skio platform. You'll work closely with the Skio team while benefiting from the scale, resources, and shared innovation across Recharge. This is a unique opportunity to help shape the future of subscription commerce as Recharge and Skio build the next generation of subscription intelligence and merchant services together. WHAT YOU'LL DO - Strategic Ownership: Own the financial health and strategic direction of a dedicated portfolio of Managed

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