Customer Support Engineer

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

Not verified

401(k) match

Not verified

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Work mode

Remote From the posting source checked Jun 20, 2026

In-office days

0 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Support Engineer Remote - US | Remote Customer Support Engineer Join our Customer Support team in shaping the future of AI-powered shopping experiences across our global software platform. The Company You'll Join At Rebuy, we're on a mission to revolutionize shopping with intelligent, personalized experiences that wow customers around the globe. As a fully remote team, we power some of the fastest growing DTC brands like Tecovas, Momofuku, Dime Beauty, Liquid Death, Magic Spoon, OLLY, and many more. We believe in ownership, drive, and empathy and strongly uphold that every team member plays a vital role in shaping the future of intelligent commerce. Our culture thrives on collaboration, creativity, and genuine passion. We don't just build great tech - we build lasting partnerships, a strong community, and a place where people love to work. The Team You'll Join We're a tight-knit, driven team that's obsessed with team work and excellence. In this role, you'll be reporting to our Team Lead of Customer Support Operations. If you thrive on curiosity, crave a challenge, and never stop learning, you'll feel right at home here. Our flat structure means no red tape, just real impact. Everyone rolls up their sleeves and contributes directly to our mission. We reward initiative, celebrate high performance, and believe leadership is earned through action. Strong work ethic, smart prioritization, and clear communication are must-haves. Whether you're flying solo or teaming up across departments and with customers, you'll play a key role in moving us forward. The Problems

Read the full description at jobs.ashbyhq.com. FewerJobs shows a preview and links to the original posting.