Associate Customer Success Operations Manager - Spanish Speaker (On Contract)
Pubmatic INC - Gurugram, IN
Posted Jun 4, 2026
Benefits
- Parental leave
- Not verified
- Non-birth-parent leave
- Not verified
- Family-building benefits
-
- Fertility benefits: Not verified
- Adoption assistance: Not verified
- Surrogacy assistance: Not verified
- Mental health support
- Not verified
- Relocation assistance
- Not verified
- Childcare support
- Not verified
- Learning budget
- Not verified
- Verification
- Not verified checked Jun 13, 2026
- Salary
- Not verified
- 401(k) match
- Reported from DOL Form 5500 industry filing (not employer-specific)
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Market context
- U.S. role benchmark (BLS OEWS)
- $78,856 U.S. median for this role
- Projected growth (BLS Employment Projections)
- +0.8% - Slower
Matched to SOC 11-1021 - Customer Success aggregate by role bucket.
Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.
Schedule
- Shift type
- Not verified
- Weekend work
- Not verified
Application
- Cover letter
- Not verified
- Assessment
- Not verified
- Deadline
- Not stated
Where they hire
State eligibility is not yet verified.
About this role
Associate Customer Success Operations Manager - Spanish Speaker (On Contract) Gurugram, IN About the Role This role sits at the intersection of Ad Operations, Publisher Monetization, data, and technology, and is critical to achieving our clients' goals and requires strong fluency in Spanish (written and spoken) along with a foundational understanding of publisher-side programmatic advertising. Success in this role depends on the ability to communicate clearly with Spanish-speaking stakeholders while supporting monetization, integrations, and performance across the publisher ecosystem. We are looking for someone curious, resourceful, and comfortable figuring things out independently, with a strong desire to learn and grow in the Adtech space. What You'll Do Provide day-to-day operational and technical support for publisher clients across Spain. Clearly explain technical concepts to non-technical stakeholders in Spanish and English. Support publisher onboarding and implementation using defined processes and best practices. Analyze reports to identify performance trends and basic anomalies. Help translate data into clear, actionable insights for clients and internal teams. Apply structured thinking to troubleshoot issues and propose next steps. Stay up to date with PubMatic's evolving products, services, and Adtech ecosystem changes. Proactive and self-motivated, thriving in a small team environment. You have a strong work ethic and ownership mindset you see issues through to resolution. Analytical, logical, and structured in problem-solving approach. Detail-oriented without losing sight of the bigger picture. Customer-focused, with a bias toward action and continuous improvement. Fluent in Spanish and English, both written and spoken. We'd Love for You to Have 1 - 2
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