Customer Solutions Engineer

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Salary

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401(k) match

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Market context

Median wage (BLS OEWS)

$111,944 national median

Projected growth (BLS Employment Projections)

+13.7% - Much faster than average

Matched to SOC 15-1252 - Data and ML aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

Customer Solutions Engineer New York, NY, United States About Polymarket Polymarket is the world's largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized "house," Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future. We're growing fast - both in terms of volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire. About the Role Polymarket is building out our Engineering team to deliver white-glove support to our most active users. This role is for someone with a technical background who wants to work across multiple sides of the business - Product, Engineering, Sales, Support, and Compliance - with the main focus on delivering results for clients. The majority of your time will be spent understanding client needs, providing solutions, and shaping feedback into product decisions. You will act as a mini-founder within a mini-startup within Polymarket. What You'll Do The Customer Solutions Engineer will work closely with Polymarket's partners to ensure they get the most value from the platform. You'll manage the relationship from onboarding through long-term retention, resolve problems before they escalate, and use that first-hand knowledge to shape what we build next. - Own a named portfolio of clients - manage the relationship

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