Customer Service Representative

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

$18-$25/hr not verified - source not recorded; timestamp not recorded

401(k) match

Not verified

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

43% below the BLS role benchmark for customer success aggregate.

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Service Representative Milford, OH 🚪 Join PDQ Doors - Where Every Call Opens the Door to a Great Career! 🚪 Customer Service Representative | Milford, OH Hourly Pay: $18-$25 | Full-Time Position Shift: Monday - Friday 8am-5pm Do You Thrive on Helping Others, Solving Problems, and Being Part of a Winning Team? Let's Talk. Your Future Starts Here! At PDQ Doors , we're more than just a home services company-we're a close-knit team with big goals and even bigger opportunities. If you're someone who enjoys working with people, solving challenges, and thriving in a supportive environment, we want to hear from you. We're looking for a Customer Service Representative who is friendly, proactive, and detail-oriented to join our growing Milford, OH team. This isn't just another job-it's a meaningful career opportunity where your voice matters, your efforts are appreciated, and your growth is encouraged. 🔧 What You'll Be Doing: As the voice of PDQ Doors, you'll be the first point of contact for customers-delivering exceptional service and support across phone, email, and chat. - Provide professional, empathetic customer service with a positive attitude - Handle a high volume of incoming calls efficiently and effectively - Communicate clearly across multiple channels to resolve issues and provide timely updates - Research and recommend solutions that best fit customer needs - Accurately document customer interactions and maintain up-to-date records - Coordinate with technicians and internal teams for seamless service delivery - Develop a deep understanding of our services and become a trusted

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