Collections Representative Remote

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

Source-linked last checked May 7, 2026

Salary

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401(k) match

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Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

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About this role

Collections Representative Remote Remote - Ohio At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers-and their patients-are at the heart of what we do. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. Owens & Minor teammate benefits include: Medical, dental, and vision insurance, available on first working day 401(k), eligibility after one year of service Employee stock purchase plan Tuition reimbursement JOB SUMMARY The collections representative follows-up with insurance companies to resolve unpaid claims. The anticipated hourly range for this position is $12.21 - $17.04. The actual compensation offered may vary based on job-related factors such as experience, skills, education, and location. ESSENTIAL DUTIES AND RESPONSIBILITIES Researches any overdue account balance that is fully or partially unpaid and follows up by mail and/or phone to insurance carriers or customers on delinquent payments. Reviews unpaid and underpaid claims. Resubmits or appeals as necessary. Verifies payment information adjustments to supervisor. Coordinates collection activities for delinquent accounts by preparing information for external collection agencies or attorneys. Complies with the Fair Debt Collector Practices Act (FDCPA). Responds to customer inquiries regarding account status. Researches customer's accounts thoroughly and documents appropriately. Resolves discrepancies and prepares adjustments and refunds as necessary. Ensures that all information regarding collection activity of account is

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