Customer Success Manager

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified checked Jun 13, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Company stage

Public-company From the posting source checked Jun 20, 2026

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Success Manager Tampa, FL As a Customer Success Manager , you will play a key role in driving customer success and commercial performance through disciplined execution, analytics, and business intelligence. This role is responsible for enabling consistent operating rhythms, delivering actionable insights, and supporting performance management across key accounts and the broader commercial organization. You will partner closely with sales leadership and account teams to translate data into clear narratives that guide decision-making, enhance customer engagement, and improve execution quality. This role requires analytical thinking, collaboration, and a focus on continuous improvement to support both customer outcomes and business objectives. POSITION LOCATION: Tampa, FL (Hybrid, 4 days in office) What You Will Be Doing : Support execution of the Sales Management Operating System (MOS), including preparing performance materials and enabling structured business and account reviews. Partner with sales and account teams to improve execution quality, identify risks, and support customer success outcomes. Own opportunity and pipeline analytics, providing visibility into deal health, timing, risk, and coverage against targets. Analyze pipeline trends, including conversion, velocity, and forecast accuracy, to support prioritization and decision-making. Develop and maintain business intelligence for priority customers, integrating performance data, market context, and account insights. Collaborate with account

Read the full description at careers.owenscorning.com. FewerJobs shows a preview and links to the original posting.