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Solutions Engineer - Los Angeles, CA

Otter - Los Angeles, CA

Posted Apr 6, 2026

Benefits

Parental leave
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Non-birth-parent leave
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Family-building benefits
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Mental health support
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Relocation assistance
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401(k) match
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Schedule

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Weekend work
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Application

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About this role

Solutions Engineer - Los Angeles, CA Los Angeles, CA Who we are In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. What you will do - Partner with the Account Executives to qualify opportunities, articulate Otter's vision and value proposition to customers - Providing technical expertise through value - driven sales presentations and customized, compelling product demonstrations to captivate the audience - Qualifying opportunities based on technical fit and customer needs - Own the execution of technical evaluations in customer environments (Proof of Value) . - Assist the Account Executives in closing opportunities by utilizing your creative problem-solving skills and by applying Otter technology to create value for customers - Understanding customer challenges, the competitive landscape and as appropriate, bring ideas back to the product team to influence the future roadmap - Collaborating with Sales teams and leveraging your technical know-how in activities such as pipeline generation, creative messaging, etc. - Travel to meet customers, partners as well as participate in internal meetings

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