Customer Service Analyst - Spanish required (evening shift)

Benefits

Parental leave

14 weeks Source: https://www.oracle.com/careers/culture/benefits/. source Last checked May 7, 2026.

Non-birth-parent leave

14 weeks Source: https://www.oracle.com/careers/culture/benefits/. source Last checked May 7, 2026.

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Source-linked checked May 7, 2026

Salary

Not verified

401(k) match

Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Service Analyst - Spanish required (evening shift) BUCHAREST, Romania, RO As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. - 3-5 Years experience in hospitality industry or technical support - Database knowledge - Internet troubleshooting skills - Knowledge of operating systems - Excellent communicator with strong time management and prioritisation skills - Ability to work under pressure and multi-task - Strong analytical skills - Availability to work in shifts and during weekends - Previous experience of Micros Products would be advantageous - Multilingual proficiency is mandatory to support our diverse global customer base - Strong customer service skills As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships

Read the full description at careers.oracle.com. FewerJobs shows a preview and links to the original posting.