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Customer Marketing Manager, Enterprise and Digital Natives

OpenAI - San Francisco, California, United States

Posted Apr 21, 2026

Benefits

Parental leave
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Non-birth-parent leave
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Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
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Relocation assistance
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Childcare support
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Learning budget
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Verification
Not verified checked Jun 7, 2026
Salary
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401(k) match
Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)
$93,011 U.S. median for this role
Projected growth (BLS Employment Projections)
+5.1% - Faster than average

Matched to SOC 13-1161 - Marketing aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Marketing From the posting source checked Jun 20, 2026
Seniority
Mid From the posting source checked Jun 20, 2026

Schedule

Shift type
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Weekend work
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Application

Cover letter
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Assessment
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Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Marketing Manager, Enterprise and Digital Natives San Francisco, California, United States About the Team The Customer Marketing team showcases real-world customer outcomes through storytelling, proof, and structured advocacy programs. We partner closely with GTM, Product Marketing, Communications, Creative, Events, and regional teams to bring customer impact to life. Enterprise and digital native storytelling is a core part of that effort, helping demonstrate product value, build credibility with senior decision-makers, and support co-marketing initiatives across channels. About the Role As a Customer Marketing Manager focused on enterprise and digital native storytelling, you will help tell the story of how leading organizations are deploying frontier AI in the real world. Your work will shape how executives, builders, and customers understand the business impact of OpenAI. You will own the development of customer stories from intake through publication, while helping ensure the right customers and use cases are prioritized. You'll partner closely with Account Directors, GTM teams, and Product Marketing to identify high-impact storytelling opportunities and shape narratives that reflect both technical depth and business value. You will also collaborate with Content and Creative partners to support co-marketing and distribution. This role is ideal for someone who combines strong writing ability with sound judgment and is comfortable working across both technical and executive audiences. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week. In this role, you will : Customer Story Development - Own the end-to-end development of enterprise

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