IT Services Specialist

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$111,944 U.S. median for this role

Projected growth (BLS Employment Projections)

+13.7% - Much faster than average

Matched to SOC 15-1252 - Data and ML aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

IT Services Specialist Noida, Uttar Pradesh, India At OneSpan , we specialize in digital identity and anti-fraud solutions that create exceptional and secure experiences. We are looking for an IT Services Specialist to join our growing team in Delhi NCR. The Level 2 IT Services Engineer (Infrastructure & Security) is responsible for providing advanced technical support and shared operational ownership across enterprise infrastructure, cloud platforms, productivity services, SaaS applications, and cybersecurity controls. This role acts as an escalation point for Level 1 support and works closely with infrastructure, security, R&D, and application teams to maintain reliable, secure, and scalable systems. In addition to Level 2 responsibilities, this role provides Level 1 client support coverage for Windows and macOS users globally, with primary coverage focused on Asia-Pacific and Europe, while triaging and managing helpdesk requests in coordination with the Belgian and North American support teams. The position has a strong focus on Microsoft 365 / Entra ID, AWS cloud services, Jira Cloud administration, networking, AI-based productivity tools (such as Microsoft Copilot and Anthropic Claude), and developer-adjacent environments including GitLab and CI/CD pipelines, with responsibility for supporting secure configuration, identity management, and cross-functional cybersecurity operations across these platforms. Key Responsibilities - Provide Level 1 and Level 2 support for Windows and macOS users globally, with primary coverage across Asia-Pacific and Europe, including issue triage and initial resolution during off-hours in coordination with the Belgian support team. - Monitor, triage, and manage helpdesk tickets, escalating or handing over issues as appropriate when regional

Read the full description at www.onespan.com. FewerJobs shows a source-linked preview and links to the original posting.