Implementation Specialist

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Mental health support

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Salary

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401(k) match

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Schedule

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Weekend work

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Application

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Deadline

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About this role

Implementation Specialist Plano, Texas, United States Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for “on behalf.” Because that's exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined - as an opportunity for innovation, a source of insight to customers, and a way to connect with partners around the globe! Summary: The Implementation Specialist is responsible for the execution of high-quality and timely client projects. The Implementation Specialist will bring all projects assigned through the lifecycle with a focus on speed, quality, and client satisfaction at the helm and will have a comprehensive understanding of Onbe's product suite and a passion for setting clients up for success. This role will collaborate across departments to drive process improvement and best practices that position Onbe as a leader in the industry. This role is hybrid that will work onsite 2 days per week at one of our locations: Chicago, Philadelphia or Dallas metro areas. Occasional travel may be required as part of this role. Responsibilities: • Manage cross-functional activities that support low/mid-level scale implementations; deliver programs accurately, and within agreed-upon timelines. • Serve as single point of contact for all change orders, escalations on existing client program base. • Execute effective implementation methodology and customize project plans based on internal processes, configuration requirements, and client needs. • Coordinate project deliverables among internal teams ensuring adherence to defined service level agreements. • Maintain accurate project status

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