Senior Specialist - Payments & Risks

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

Senior Specialist - Payments & Risks Zurich In short: In this role, you are ensuring the commercial heartbeat of our business never skips a beat. With a primary focus on our retail environment , you act as the vital link between our physical stores and our digital infrastructure. You understand that in high-stakes retail, payment availability is the foundation of the customer experience: no payments, no sales. Your Mission: - Payment Lifecycle & Settlement Oversight: Monitor the end-to-end flow of transactions from POS hardware through to the merchant bank account. You will ensure that processing cycles are completed accurately. - Platform Administration & User Management: Serve as the lead administrator for our payment gateways and processing portals. This includes managing complex user hierarchies, assigning role-based permissions, and ensuring secure access for both retail staff and corporate finance users. - Account & Merchant Maintenance: Own the operational setup and maintenance of Merchant IDs and Terminal. You will manage the lifecycle of these accounts, ensuring new retail locations are onboarded correctly and existing configurations are optimized for processing efficiency. - Retail Tech & Finance Collaboration: Act as the operational bridge between Retail Tech (who manage hardware) and Finance (who manage reconciliation). You will ensure that the technical configuration of our payment stack provides the clean, granular data required for financial reporting. - Data Analysis & Optimization: Utilize large datasets to monitor the "health" of our processing. You will investigate "leakage" (failed transactions), identify root causes for high latency at the point of

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