Sr. AI Deployment Manager

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Salary

$128K-$152K From the posting source

401(k) match

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Role

Seniority

Senior From the posting source

Work mode

Remote From the posting source

In-office days

0 days From the posting source

Schedule

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Weekend work

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Company

Equity

Offered From the posting source

Application

Cover letter

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Assessment

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Deadline

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About this role

Sr. AI Deployment Manager Remote-US About Us Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale. The platform enables businesses to deploy specialized AI Agents that autonomously execute work across the full CX lifecycle-from handling customer conversations to supporting frontline teams and optimizing operations. Each AI Agent is purpose-built for a specific role, equipped to understand context, make decisions, take action, and continuously improve outcomes. This allows organizations to increase resolution speed, elevate service quality, and reduce operational costs while empowering your frontline team to focus on higher-value work. Built on a CX-native foundation, Observe.AI helps leading brands like DoorDash, Affordable Care, Signify Health, and Verida improve customer satisfaction, boost agent productivity, and deliver consistent, scalable performance across every customer interaction. Why Join Us Lead enterprise-scale transformation by helping customers operationalize AI at scale. This role offers the opportunity to shape implementation standards for high-performance delivery. We are seeking a Senior AI Deployment Manager to lead complex, enterprise-scale deployments of Observe.AI's platform, driving strategic onboarding, advanced use-case design, and large-scale adoption. In this role, you will own high-impact implementation programs-facilitating executive-level design workshops, translating business strategy into scalable AI use cases, and leading sophisticated deployments that enable customers to operationalize AI across their contact center environments. You will serve as a senior delivery leader, partnering with stakeholders from sales handoff through Customer Success transition, while working cross-functionally with Integrations, Product, Engineering, Sales, and Customer Success. As

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