Channel Account Manager

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

$478K-$478K not verified - source not recorded; timestamp not recorded

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Market context

U.S. role benchmark (BLS OEWS)

$57,704 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.9% - Slower

U.S. benchmark only; posted salary is not compared across countries or currencies.

Matched to SOC 41-2031 - Sales aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

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Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Channel Account Manager Cape Town, South Africa The Channel Account Manager role manages and enables the success of a defined set of existing partners and grows adoption of the entire suite of NMI products. Reporting to the Director of Channel Accounts, you will be part of a collaborative and engaged team responsible for supporting and growing our ISO and ISV partners in North America. This is a unique opportunity to be part of a fast growing team that helps our partners deliver innovative experiences in the payments landscape. Attendance within the Cape Town office for US Working Hours is required for this role. Responsibilities: Client Relationship Management: - Build and maintain strong, trusting relationships with clients/customers. - Serve as the main point of contact for all client inquiries, requests, and issues. - Conduct regular check-ins with clients to assess satisfaction and identify opportunities for improvement. - Anticipate client needs and proactively offer solutions and support. Account Planning and Strategy: - Develop strategic account plans outlining objectives, goals, and action steps for each client. - Collaborate with internal teams (sales, marketing, product development) to align strategies and deliver value to clients. - Identify growth opportunities within existing accounts and develop strategies to maximize revenue. Sales and Revenue Generation: - Identify upselling and cross-selling opportunities within the account base. - Work closely with the sales team to pursue new business opportunities and expand the client portfolio. - Meet or exceed sales targets and revenue goals set for the assigned accounts. Problem Solving

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