Associate Client Manager - Customer Success

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Offered From the posting source checked Jun 20, 2026

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Offered From the posting source checked Jun 20, 2026

Verification

Not verified

Salary

$70K-$82K From the posting source checked Jun 20, 2026

401(k) match

Reported not verified - source not recorded; source URL not recorded; timestamp not recorded

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

4% below the BLS role benchmark for customer success aggregate.

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Company

Equity

Offered Verified - SEC 10-K source checked Jun 20, 2026

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Associate Client Manager - Customer Success Rosemont, IL, United States Company Description: R26_0013373 Job Description: Experienced Industry Insights expert with the main goal of delighting clients; supporting them to make informed business decisions through delivery of analysis and insights on industries, markets and consumers using NIQ data with NIQ tools, and following NIQ standards. Also responsible for strong execution of the Service Model as well as guiding and coaching more junior team members. This role will sit on-site 3 days per week at the clients headquarters in Rosemont, Illinois. Qualifications: 2-5 years of experience in the CPG industry and/or related sales, category management, market research Prior experience with NielsenIQ (or similar) solutions preferred in analytics space, including POS & Panel data Curious person who likes building stories based on data to answer business questions Strong analytical mind and excellent numerical skills Expert knowledge of Microsoft Excel and PowerPoint Excellent command of both written and spoken English Digital savvy & fast learner of concepts/ tools/ analyses Proficiency in pulling, analyzing, and incorporating all NIQ data sources that are relevant to the client(s) - i.e. RMS, Homescan, Omni, Spectra, etc. Proficiency in utilizing Discover and helping diminish/eliminate client concerns & roadblocks in order to drive usage Ability to coach others in data analyses and working with the NIQ tools Responsibilities Work as a master of propriety NIQ tools and metrics, and use these to help solve clients' business questions Work closely with the Account Leads to transform the customer experience During briefing

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