Operations & Control Tower Intern

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

Operations & Control Tower Intern Subang Jaya, Selangor, Malaysia Job Description Operations Administration  Support daily operational administrative tasks and documentation  Maintain and update operational trackers, reports, and dashboards  Ensure data accuracy across Google Sheets / Excel  Assist with order processing, status updates, and exception tracking  Support process documentation and continuous improvement initiatives Control Tower Operations  Monitor order flow, fulfilment, and delivery status  Track SLA performance, missed cases, and pending breach risks  Identify operational exceptions and escalate issues promptly  Support daily control tower reporting and performance summaries  Assist in coordination between operations, warehouse, and transport teams General Support  Perform data validation and basic analysis for reporting  Prepare ad-hoc reports as required by the operations team  Support audits, reconciliations, and operational reviews  Assist with any other operational tasks assigned by the supervisor Job Description Operations Administration  Support daily operational administrative tasks and documentation  Maintain and update operational trackers, reports, and dashboards  Ensure data accuracy across Google Sheets / Excel  Assist with order processing, status updates, and exception tracking  Support process documentation and continuous improvement initiatives Control Tower Operations  Monitor order flow, fulfilment, and delivery status  Track SLA performance, missed cases, and pending breach risks  Identify operational exceptions and escalate issues promptly  Support daily control tower reporting and performance summaries  Assist in coordination between operations, warehouse, and transport teams General Support  Perform data validation and basic analysis for

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