Service Desk Engineer

Benefits

Parental leave

Not verified not verified - source not recorded; timestamp not recorded

Non-birth-parent leave

Not verified not verified - source not recorded; timestamp not recorded

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

GBP 30K-33K not verified - source not recorded; timestamp not recorded

Was this benefit information wrong? Tell us.

Market context

U.S. role benchmark (BLS OEWS)

$111,944 U.S. median for this role

Projected growth (BLS Employment Projections)

+13.7% - Much faster than average

U.S. benchmark only; posted salary is not compared across countries or currencies.

Matched to SOC 15-1252 - Data and ML aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Service Desk Engineer United Kingdom-Cheltenham UK CITIZENSHIP REQUIRED FOR THIS POSITION: Yes RELOCATION ASSISTANCE: No relocation assistance available TRAVEL: Yes, 10% of the Time Service Desk Engineer Cheltenham - onsite Salary - £30,000 - £33,000 Clearance: SC (or eligible) The Opportunity This is more than just a job; it's a mission. As an IT Support Engineer , you will be a key member of our EMEA IT Service Desk , supporting approximately 1,000 users across Europe, the Middle East and Asia. Based in Cheltenham, you will help ensure our people stay connected, productive and secure by delivering high‑quality IT support and continually improving our IT services. Working alongside colleagues across multiple sites and cultures, you will troubleshoot complex technical issues, support day‑to‑day operations, and contribute to projects that modernise and strengthen our IT estate. Your work will directly enable teams delivering critical programmes and solutions. What you'll be doing Provide day‑to‑day IT support as part of the EMEA Service Desk, resolving incidents and requests in line with service level agreements Support and maintain end‑user devices including laptops, thin clients, printers and mobile devices Work with wider IT teams to escalate and resolve end‑to‑end tickets Administer joiners, movers and leavers, including laptop builds and mobile device deployment Manage IT assets and support hardware refreshes and the implementation of new systems Research and recommend new technologies that enhance IT service delivery and user experience What we're looking for Essential experience and skills: Strong communication and interpersonal skills with a customer‑focused approach Experience

Read the full description at ngc.wd1.myworkdayjobs.com. FewerJobs shows a source-linked preview and links to the original posting.