Assessment Services Specialist (Remote, US)

Benefits

Parental leave

Not verified

Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

Median wage (BLS OEWS)

$111,944 national median

Projected growth (BLS Employment Projections)

+13.7% - Much faster than average

Matched to SOC 15-1252 - Data and ML aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Assessment Services Specialist (Remote, US) Remote - US Why You'll Love This Role: The Assessment Services team at Newsela works with strategic and key accounts supporting customer assessment needs end to end. The Assessment Services Specialist is a hands-on individual contributor role focused on delivering high-quality assessment services to assigned accounts. You'll work day-to-day with district and school stakeholders and help turn assessment expertise into real customer value. What You'll Be Doing: - Support implementation & onboarding. Help stand up Newsela's assessment products for assigned accounts, including onboarding, configuration, and go-live support. Be the steady hand customers can count on during launch. - Deliver ongoing advisory & support. Partner with customers to deepen their use of Newsela assessments. This may include score interpretation, surfacing additional assessment needs, data coaching, and usage reviews that drive renewal-worthy outcomes. - Execute assessment migration & content work. Carry out assessment migration and content services for assigned accounts with attention to scope, quality, and timelines. - Own your accounts. Manage your portfolio of customer engagements end-to-end: scope, schedule, communicate, and deliver. Escalate early when something needs help. - Document and improve. Capture what works in playbooks, templates, and reusable artifacts so the team gets stronger with every engagement. - Partner cross-functionally. Work side-by-side with Customer Service, Sales, Product, and Content. Be a reliable, easy-to-work-with teammate. - Be a voice of the customer. Bring patterns and signal from your customer work back to the team. Evidence over anecdotes. About You: - - A combination of 5+

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