Sr Specialist - Customer Success

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

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About this role

Sr Specialist - Customer Success Bangalore Netradyne harnesses the power of Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem. We are a leader in fleet safety solutions. With growth exceeding 4x year over year, our solution is quickly being recognized as a significant disruptive technology. Our team is growing, and we need forward-thinking, uncompromising, competitive team members to continue to facilitate our growth. Job Title: Sr Specialist - Customer Success Location: Bengaluru (Hybrid) Timings: PST timezone Experience: 2-4 Years About Netradyne: Netradyne is a leader in AI-powered fleet safety solutions, providing cutting-edge technology that helps businesses improve driver behavior, reduce risk, and enhance operational efficiency. Our Customer Success team is at the heart of ensuring our customers achieve their business goals while maximizing the value of our solutions. About the Role: We are looking for a Sr Specialist - Customer Success to drive customer engagement, retention, and expansion at scale. This role is ideal for someone with a strong understanding of customer success processes, the scaled customer success model, and a growth-driven mindset. In this role, you will play a critical part in owning revenue expansion through proactive customer engagement and identifying opportunities for upsell and cross-sell. Key Responsibilities: • Revenue Growth & Expansion: Identify expansion opportunities, work on upsell/cross-sell motions, and collaborate with sales to drive Net Revenue Retention (NRR). • Retention & Churn Mitigation: Use customer data and insights to anticipate risks, proactively address challenges, and drive renewals. • Tech-Touch & Scaled Engagement: Manage a

Read the full description at www.netradyne.com. FewerJobs shows a preview and links to the original posting.