Senior Manager - Reliability Engineering (Member Experience)
Netflix - USA - Remote
Posted May 19, 2026
Benefits
- Parental leave
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- Non-birth-parent leave
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- Family-building benefits
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- Fertility benefits: Not verified
- Adoption assistance: Not verified
- Surrogacy assistance: Not verified
- Mental health support
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- Relocation assistance
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- Learning budget
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- Verification
- Not verified last checked Jun 13, 2026
- Salary
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- 401(k) match
- Listed Source: EMPLR_CONTRIB_INCOME_AMT. source Last checked Jun 13, 2026.
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Schedule
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- Weekend work
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About this role
Senior Manager - Reliability Engineering (Member Experience) USA - Remote At Netflix, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global fandom and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens when you merge creativity, intuition and cutting-edge technology. Come be a part of what's next. Role Overview: We are looking for a Senior Manager of Site Reliability Engineering to lead one of the most consequential infrastructure organizations at Netflix. This role owns two intersecting mandates: setting the reliability standards that the entire engineering organization builds to, and leading the SRE team supporting our streaming architecture. Netflix's infrastructure is undergoing a fundamental shift. Infrastructure is quickly evolving towards a millions-of-agents ecosystem, with AI agents increasingly embedded in how we detect, diagnose, and remediate incidents; how we plan capacity; and how we evolve our reliability posture over time. Core Responsibilities Strategic Leadership: Build and scale a world-class SRE function, defining the operating model for how SREs partner with product and infrastructure teams. Reliability Governance: Establish and socialize company-wide standards (SLIs/SLOs, Error Budgets) and publish transparent reliability scorecards to drive engineering accountability. Cross-Functional Partnership: Collaborate with CDN, Playback, and Ads teams to eliminate systemic failures and translate technical reliability data into actionable business risk for executives. Qualifications Experience : 12+ years in software/infrastructure, with 5+ years in senior SRE leadership. Technical Mastery : Deep fluency in cloud-native scale (AWS/GCP,
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