Customer Service l CRC Coffee Specialist

Benefits

Parental leave

Not verified not verified - timestamp not recorded

Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Work mode

Hybrid From the posting source checked Jun 20, 2026

In-office days

2 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Service l CRC Coffee Specialist Country Egypt Job Title: Nespresso Customer Service Specialist Position Snapshot Location: Cairo, Egypt Company: Nestlé Business Solutions Full-time/Hybrid mode Fluent in English (Level C1) About Us Nestlé Business Solutions (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé - and iconic brands like Nespresso - to engage with millions of consumers worldwide. We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment. If this describes you and you are looking to join a business where you can really add value - supporting the Customer Relationship Center (CRC) of the premium brand Nespresso - then this is your opportunity to join Nestlé Business Solutions (NBS) and be part of the Nespresso experience. At Nestlé Business Solutions (NBS), diversity and inclusion are core values. If you have any specific needs, count on us to adapt your position. Position Summary For our Nestlé Business Solutions, we are currently looking for a Customer Service Specialist to work the Nespresso brand. This professional will be responsible for all the front office contacts with customers. A Day in the Life of... • Engage with customers across various communication channels, including voice, email, and chat, for both B2C and B2B channels. • Welcome customers and effectively identify their needs

Read the full description at jobdetails.nestle.com. FewerJobs shows a preview and links to the original posting.