Senior Manager, Mid-Market Customer Value Partners

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About this role

Senior Manager, Mid-Market Customer Value Partners London, England, UK Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today's workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they've learned to improve productivity and measurable performance. In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK's first EdTech unicorn. But we aren't stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We're building a world where tech skills unlock people's potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The Opportunity: The Mid-Market segment is the engine of Multiverse's scale. We're looking for a Senior Manager to be the Architect of Scaled Excellence - and the leader who builds the team capable of delivering it. You will lead a team of senior Customer Value Partners (P5 Specialists), accountable for the post-sale relationship, retention, and growth of the largest volume of our customer base. The role is two-sided: you will design the systems, playbooks, and AI-enabled workflows that let CVPs manage significant portfolios without sacrificing quality, AND you

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