Staff User Researcher, Wealth

Benefits

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Non-birth-parent leave

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Family-building benefits

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Mental health support

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Weekend work

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Application

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About this role

Staff User Researcher, Wealth Cardiff, London or Remote (UK) 🚀 We're on a mission to make money work for everyone. We're waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through Monzo ❤️ London/Cardiff/UK Remote | 💰£103,000-£140,000 + Incentive Awards tied to your performance + Benefits ✨ At Monzo, we're on a mission to make money work for everyone. The Wealth Collective is at the heart of this. We aren't just building features; we're helping people navigate the most complex and high-stakes parts of their financial lives. We are looking for a hybrid leader : a world-class mixed-methods practitioner who can navigate the knotty challenges of a new financial landscape while providing supportive, transparent line management for a high-performing researcher. Our User Research team⭐ We are currently a team of

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