Regional Director

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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Mental health support

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Relocation assistance

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Childcare support

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Salary

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401(k) match

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Schedule

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Weekend work

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Application

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Assessment

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Deadline

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About this role

Regional Director NYC | Remote, United States The Opportunity ModernFi is seeking a Regional Director to own the client relationships across the full institution journey, from activation through long-term growth. You will play a crucial role in ensuring client satisfaction, driving product adoption, and fostering long-term relationships with our clients. As the relationship owner for your portfolio, you will ensure clients understand and realize the full value of our platform, surfacing opportunities tied to their growth goals and delivering client feedback to our product teams. Your work will directly strengthen how financial institutions across the county operate, improving the financial health of millions of Americans. This role offers the opportunity to drive revenue, deepen client success, influence product development, and shape ModernFi's strategic direction during a period of rapid growth. At ModernFi, your work will directly fuel our vision and mission to serve as systemically important financial infrastructure that drives the American economy and to empower our partner financial institutions to grow and better serve their communities. The Role Responsibilities - Lead the institution activation process, ensuring a smooth transition from sales to active usage of ModernFi's platform - Be a strategic partner to our clients, ensuring they understand and can effectively utilize all platform features - Oversee joint marketing activations with clients, coordinating between internal teams (Institution Success, Marketing, Sales) and client stakeholders - Provide ongoing support to clients, addressing inquiries and resolving issues promptly - Regularly check in on client usage, identify patterns, and proactively suggest ways to

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