Director of Launch

Benefits

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About this role

Director of Launch New York, New York, United States Who we are The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy - a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn't coming; it's here, and we need builders, innovators, and problem solvers to help us create it. Who you are Metropolis is seeking a Launch Director - Commercial to own the end-to-end project management and successful deployment of all commercial launches across the company. You are a strategic leader who will oversee a diverse portfolio spanning office, healthcare, residential, and stadium verticals, ensuring every launch is executed on time and aligned with revenue, operational, and client success goals. Reporting to the appropriate senior leadership, you will act as the connective layer between strategy and execution, managing a team of Launch Managers and Associates while partnering closely with Sales, Operations, Product, and Finance to standardize execution and de-risk high-growth profiles. What you'll do - Lead the end-to-end execution of all Commercial launches, ensuring readiness across all workstreams from contract through post-launch stabilization - Align launch execution with commercial goals, including revenue ramp, pricing activation, compliance, and consumer adoption - Manage, mentor,

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