Customer Success

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

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• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

Customer Success San Francisco | Hybrid | Remote The internet runs the world. Every purchase you make, video call you join, it is all packets flowing through networks. But those networks have not changed for decades. They are brittle, complex, and surprisingly hard to set up in an enterprise space. We started Meter to build better networks. We had to build everything from the ground up: designing and building our own enterprise hardware, intuitive software, and streamlined operations to deliver great outcomes for our customers. Today, we build and deploy these networks at scale. Ambitious companies and enduring institutions like Bridgewater, Lyft, and Reddit rely on Meter to keep their thousands of employees and locations online and productive. IT teams are bought into Meter's outcomes-driven model, but are still adapting to a world where they aren't managing every part of the network themselves. Your job is to ensure that transition is successful by earning trust, driving expansion and ultimately making Meter the default connectivity solution for every single customer. THIS ROLE IS CRITICAL TO METER'S SUCCESS Meter's next phase of growth depends not just on winning new customers, but on consistently proving that we can replace decades of legacy infrastructure. Every interaction shapes whether a customer doubles down on us or falls back to the status quo. As an early member of the team, you'll help define the Customer Success function and directly influence how we scale. We deploy networks across a wide range of customers, from healthcare clinics and

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