Implementation Consultant (Public Sector)

Benefits

Parental leave

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Family-building benefits

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Mental health support

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Relocation assistance

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Childcare support

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Salary

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401(k) match

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Schedule

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Weekend work

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Application

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Deadline

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About this role

Implementation Consultant (Public Sector) Washington, DC MaintainX is the world's leading Asset and Work Intelligence platform for industrial and frontline environments. We are a modern IoT-enabled cloud-based tool for reliability, safety, and operations on physical equipment and facilities. MaintainX powers operational excellence for 13,000 businesses including Duracell, Univar Solutions Inc., Titan America, McDonald's, Brenntag, Cintas, Xylem, and Shell. We recently completed a $150 million Series D funding round, bringing our total funding to $254 million and valuing the company at $2.5 billion. We are currently looking for an Implementation Consultant to join our US Federal Government practice within the Washington, DC region. What you'll do: - Closely manage multiple and concurrent implementation projects from initiation through project close, acting as the primary point of contact for your clients and assuming full accountability for a high-quality client experience. - Configure and deploy the MaintainX environment to meet client needs and align with industry and platform best practices. - Lead customer interactions, communications, and advise clients on how to optimize value from the product. - Serve as the client manager during implementation with our government clients to understand their business operations, manage client expectations and ensure end-user satisfaction. - Collaborate with software developers and engineers about requirements for API integration, data conversion, and business logic. - Deliver formal training to client project team members and/or end-users. - Provide knowledge transfer to internal team members throughout the onboarding process. - Provide support by demonstrating knowledge of products, services, and best practices. - Track

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