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International Critical Incident Consultant

Lyra Health - Malaysia

Posted May 28, 2026

Benefits

Parental leave
Not verified
Non-birth-parent leave
Not verified
Family-building benefits
  • Fertility benefits: Not verified
  • Adoption assistance: Not verified
  • Surrogacy assistance: Not verified
Mental health support
Offered From the posting source checked Jun 20, 2026
Relocation assistance
Not verified
Childcare support
Not verified
Learning budget
Not verified
Verification
Not verified checked Jun 7, 2026
Salary
Not verified
401(k) match
Reported from DOL Form 5500 industry filing (not employer-specific)

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Market context

U.S. role benchmark (BLS OEWS)
$61,842 U.S. median for this role
Projected growth (BLS Employment Projections)
+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function
Operations From the posting source checked Jun 20, 2026
Seniority
Mid From the posting source checked Jun 20, 2026

Schedule

Shift type
Not verified
Weekend work
Required From the posting source checked Jun 20, 2026

Application

Cover letter
Not verified
Assessment
Not verified
Deadline
Not stated

Where they hire

State eligibility is not yet verified.

About this role

International Critical Incident Consultant Malaysia About Lyra Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra's transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role This role is for a Malaysia-based clinical Consultant (mental health professional) within Lyra International's central Critical Incident Services (CIS) Team, within the Care Operations department. The Consultant will support in servicing Critical Incident Services and associated Clinical Services, with administrative duties in the operational delivery of Crisis-related Care to Lyra's global customers. Working Hours & Flexibility: Standard Schedule, a 5-day, 8 hours/day role from 07h00am - 16h00pm. Weekend/public holiday On-Call duties: Requires rotational weekend standby duties (approx. every 3-5 weeks) to respond to any urgent requests that may come through after hours. Global Flexibility: Must be flexible to attend meetings outside standard local working hours to accommodate global clients and teams on occasion. Remote: This is a remote role in Malaysia, must have suitable space to work remotely, with strong reliable power and Wifi, and a smart phone required for

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