AI Operations Associate

Benefits

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Weekend work

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Application

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About this role

AI Operations Associate San Francisco, New York, Chicago About Loop Loop is on a mission to unlock profits trapped in the supply chain and lower costs for consumers. Bad data and inefficient workflows create friction that limits working capital and raises costs for every supply chain stakeholder. Loop's modern audit and pay platform uses our domain-driven AI to harness the complexity of supply chain data and documentation. We improve transportation spend visibility so companies can control their costs and power profit. That is why industry leaders like J.P. Morgan Chase, Verizon, Dell, Tyson Foods, and Estee Lauder work with Loop. Our investors include J.P. Morgan, Index Ventures, Founders Fund, 8VC, Flexport, and 50 industry-leading angel investors. Our team brings subject matter expertise from companies like Uber, Google, Flexport, Meta, Samsara, Intuit, Rakuten, and long-standing industry leaders like C.H. Robinson. About the Role Loop is building an AI ops team that will own key automation and intelligence systems as Loop builds and scales them across its customer base. We are disrupting traditional operations with AI powered workflows that create 100X leverage for users, turning operators into analysts. Responsibilities include close partnership with engineering and product teams, internal roll-out of new systems and products, and driving adoption across Loop's user base. This role requires a deep understanding of our systems and their users (internal and external), the ability to translate complex technical work to everyday users, and ruthless problem solving. Key Responsibilities - Accelerate Loop's ability to deliver net new product surface

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