Lab IT & OT Systems Administrator

Benefits

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Weekend work

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About this role

Lab IT & OT Systems Administrator Cambridge, MA USA Your Impact at LILA The Lab IT/OT Systems Administrator is a hands-on technology role responsible for the day-to-day administration, troubleshooting, and continuous improvement of computing infrastructure inside Lila Sciences' laboratory environments. This role owns the layer of technology that sits between corporate IT and operational technology (OT), the workstations, edge compute, lab-area networking, and instrument-adjacent systems that enable autonomous science to run reliably. Reporting to the Senior Director, OT Security and IT/OT Convergence, the Lab IT/OT Systems Administrator works in close partnership with the OT network architecture team, corporate IT operations, facilities/building automation, and laboratory operations leadership. The successful candidate is comfortable operating in a complex, fast-moving research environment where standard corporate IT practices do not always apply, where change control matters more than speed, and where the end users are scientists running irreplaceable experiments on highly specialized equipment. This is a foundational role in Lila's IT/OT convergence program. The person hired will not only deliver operational support but will also help define standards, build the device catalog, and establish the playbooks that scale the function as the company grows. What You'll Be Building Lab IT Operations and Support - Provide day-to-day administration and troubleshooting for laboratory computing assets, including lab-area workstations, edge compute nodes, lab-supplied PCs, and dedicated lab-network infrastructure (switches, access points, cabling). - Respond to and resolve Lab IT incidents and service requests through the enterprise ITSM platform, applying appropriate prioritization for experiments in progress and time-sensitive scientific

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