Head of Financial Crime Operations

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$61,842 U.S. median for this role

Projected growth (BLS Employment Projections)

+1.9% - Slower

Matched to SOC 11-1021 - Operations aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Operations From the posting source checked Jun 20, 2026

Seniority

Senior From the posting source checked Jun 20, 2026

Work mode

Hybrid From the posting source checked Jun 20, 2026

In-office days

2 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

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Company

Company stage

Series B From the posting source checked Jun 20, 2026

Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Head of Financial Crime Operations London | Hybrid | Remote LemFi (Series B) is building the go-to financial app for the Global South. Moving to a new country shouldn't mean starting from zero. That's why our team of 400+ spanning 20+ countries is building a financial ecosystem that helps immigrants stay connected to home, build stability, and create wealth regardless of where they are from or where they live. What began as fast, affordable remittances is now evolving into a complete platform for multi-currency accounts, payments, credit, and long-term financial growth. With millions of users across the globe, we process over $1B in monthly transactions to 30+ countries, proving that borders shouldn't limit financial opportunity. THE ROLE You will own and run LemFi's Financial Crime Operations, sitting at the heart of how we protect customers while keeping the product fast, accessible, and fair. This is a hands-on operations leadership role focused on live decisioning, investigations, unblocks, and continuous improvement of in-life controls. You'll be accountable for how work flows through operations, how quickly cases are resolved, working within the risk framework set by compliance. You won't just manage queues - you'll design, run, and improve an operation that balances fraud prevention, customer experience, and growth in a high-volume, fast-moving environment. HOW YOU'LL CONTRIBUTE OWN THE OPERATION - Lead the day-to-day Financial Crime Operations function, overseeing investigations, unblocks, and fraud decisioning for in-life customers. - Own operational outcomes including time-to-unblock, investigation turnaround, throughput, and decision quality. - Ensure queues are prioritised

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