Service Technician II

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

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401(k) match

Not verified

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Work mode

Remote From the posting source checked Jun 20, 2026

In-office days

0 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Service Technician II Canonsburg, PA, US; UNAVAILABLE, UNAVAILABLE, US Position Description At a Glance Legrand has an exciting opportunity for a Service Technician II to join the Starline Team. This is a remote position. The Service Technician II role will require a highly self-motivated individual to perform service work on Starline's full complement of products at customer sites. Technician will work directly with end users and contractors to ensure that all on-site products are functioning properly and tested prior to system energization. Service Technician must be willing and able to travel domestically often and internationally occasionally. What Will You Do? Execute a System Startup checklist while at a customer's site. Program Starline CPM and 3rd party meters at the customer site. Demonstrate the ability to identify and resolve complex network issues. Knowledge of terminal emulator programs like PuTTY and Telnet. Meter programming and networking support via phone with customers. Complete a startup certification report and a meter commissioning report. In each case, technician will be given a template to work from and required to enter data into appropriate fields. Interact well with customers being professional and respectful while on the job site. Obtain a Level 1 Thermography Certification to IR scan energized Busway components as part of routine service visits. Complete associated thermography reports. Diagnose and repair on-site issues as required by end-users and contractors. Train and mentor internal and 3rd party technicians rela

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