Customer Service Project Coordinator

Benefits

Parental leave

Not verified

Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Work mode

Hybrid From the posting source checked Jun 20, 2026

In-office days

2 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

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Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Service Project Coordinator Mascoutah, IL, US Position Description At a Glance Legrand has an exciting opportunity for a Customer Service Project Coordinator to join the Cablofil Team in Mascoutah, IL . The Project Manager leads high value customer and operational initiatives from initial scoping through execution and delivery. This hybrid role blends strategic project leadership with deep customer, operational, and sales support alignment to ensure successful outcomes across complex and high visibility projects What Will You Do? Strategic Project Leadership Own full project lifecycle from planning to delivery for major initiatives. Develop and manage project plans, budgets, timelines, and success metrics. Lead cross‑functional teams, providing clear direction, motivation, and accountability. Manage scope, risks, issues, and quality throughout the project lifecycle. Communicate progress and risks to executives, stakeholders, and customers. VIP Customer & Special Accounts Management Serve as primary contact for VIP/high‑value customers and projects >$100K. Coordinate customer communications, expectations, audits, and performance reviews. Conduct regular status meetings with customers and internal teams. Operational & Order Management Excellence Oversee order processing, quotes, freight analysis, and documentation accuracy. Manage product availability, lead times, shipping schedules, and delivery accuracy. Maintain and update customer portals, reports, and forecasting tools. Analyze bills of material for product compatibil

Read the full description at jobs-legrand.icims.com. FewerJobs shows a preview and links to the original posting.