Account Manager - Health Systems

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

U.S. role benchmark (BLS OEWS)

$57,704 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.9% - Slower

Matched to SOC 41-2031 - Sales aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Sales From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Work mode

Hybrid From the posting source checked Jun 20, 2026

In-office days

2 days From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

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Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Account Manager - Health Systems New York City | Hybrid | San Francisco | Remote ROLE OVERVIEW As an Account Manager at Latent Health, you will own the post-implementation success of our health system customers, operating with deep customer obsession and a strong sense of ownership. You'll be accountable for driving adoption, delivering measurable clinical and operational outcomes, and clearly demonstrating ROI by tying product usage to real-world impact. Healthcare is fundamentally relationship-driven. Success in this role requires building trusted, long-term partnerships across complex, matrixed health systems-resulting in satisfied, referenceable customers who advocate for Latent's impact. You'll thrive in ambiguity, operate independently, and be energized by transforming healthcare through customer advocacy. This is a hybrid role based in New York City or San Francisco, with an expectation to be in the office three days per week. KEY RESPONSIBILITIES - Build and maintain strong executive and operational relationships that drive trust, retention, and long-term customer advocacy across health system accounts - Own the post-go-live customer relationship, partnering across clinical, pharmacy, operational, IT, and executive stakeholders while navigating complex governance structures - Drive adoption across departments and use cases by defining, tracking, and communicating outcomes tied to quality, efficiency, patient experience, and ROI - Proactively identify and mitigate risks related to change management, resourcing, and workflow alignment - Own renewals by ensuring customer value is clear, measurable, and aligned with executive priorities - Identify and advance upsell and cross-sell opportunities by aligning additional capabilities to customer needs and demonstrated outcomes - Partner

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