Support Engineer

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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Market context

U.S. role benchmark (BLS OEWS)

$111,944 U.S. median for this role

Projected growth (BLS Employment Projections)

+13.7% - Much faster than average

Matched to SOC 15-1252 - Data and ML aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Schedule

Shift type

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Weekend work

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Application

Cover letter

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Assessment

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Deadline

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Where they hire

State eligibility is not yet verified.

About this role

Support Engineer Berlin HELP US CHANGE THE WAY THE WORLD WORKS BUILD SOMETHING THAT MATTERS. Langdock exists to change the way the world works, bridging the gap between what technology can do and what people actually do with it. We bring all leading AI models into one secure, model-agnostic platform and make them usable across entire organizations. Over 6,000 companies use our platform every day, from fast-growing startups to some of Europe's largest enterprises. Their employees open Langdock to draft strategies, analyze documents, or automate workflows - helping them to work smarter, think more creatively, and reach their full potential. WHAT "SUPPORT ENGINEER" MEANS HERE AI agents are becoming the operating system of how companies work. Not chatbots. Not simple automations. Agents that own tasks end-to-end: reading customer tickets, updating CRMs, delegating subtasks to other agents, and knowing when to escalate to a human. At Langdock, we are building both the product that lets our customers deploy agents and the internal infrastructure that runs our own. This role sits at that intersection. You will design, build, and operate the AI agents that power critical parts of Langdock's operations, from customer support automation to internal workflows. And the patterns you develop will directly inform how we build the agent platform for thousands of other companies. This is not a role where you configure tools built by someone else. You will work across the full stack: prompt engineering, orchestration protocols, integrations, reliability, and cost management. You will own agents the way an

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