Customer Success

Benefits

Parental leave

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Non-birth-parent leave

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Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

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Relocation assistance

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Childcare support

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Learning budget

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Verification

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Salary

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401(k) match

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Market context

U.S. role benchmark (BLS OEWS)

$78,856 U.S. median for this role

Projected growth (BLS Employment Projections)

+0.8% - Slower

Matched to SOC 11-1021 - Customer Success aggregate by role bucket.

Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.

Role

Role function

Customer Success From the posting source checked Jun 20, 2026

Seniority

Mid From the posting source checked Jun 20, 2026

Schedule

Shift type

Not verified

Weekend work

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Company

Company stage

Growth-stage From the posting source checked Jun 20, 2026

Equity

Offered From the posting source checked Jun 20, 2026

Application

Cover letter

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Assessment

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Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Success San Francisco, California, United States Krea is building next-generation AI creative tools for artists, designers, and studios. Our mission is to make AI intuitive, controllable, and genuinely useful for creative work. We believe AI is a new creative medium - one that spans text, images, video, sound, and even 3D. We're looking for a Founding Customer Success Manager to help our customers get real value from Krea, from first onboarding to deep, long-term adoption. You'll work closely with creative teams, guide them through workflows, and be the connective tissue between customers, product, and sales. What you'll do - Own post-sale customer success: onboarding, adoption, renewals, and expansion - Help customers integrate Krea into their creative workflows and daily work - Drive product adoption across our core customer profiles - Communicate new feature and product updates (we ship weekly) - Track usage and customer signals to help customers get more value - Identify expansion opportunities and support renewals and upsells - Share customer feedback with the product and marketing teams and help shape what we build What we're looking for - Experience in Customer Success or Account Management - A creative background (e.g.: account manager at a creative agency, or a startup working with designers, artists, or studios) - Strong understanding of creative workflows - Product-focused mindset, with experience in onboarding and implementation - Strong communication and interpersonal skills - you're great at building and maintaining relationships - Proactive, ownership-driven attitude and comfort working in an early-stage environment More

Read the full description at jobs.ashbyhq.com. FewerJobs shows a preview and links to the original posting.