Customer Success

Benefits

Parental leave

Not verified

Non-birth-parent leave

Not verified

Family-building benefits

• Fertility benefits: Not verified
• Adoption assistance: Not verified
• Surrogacy assistance: Not verified

Mental health support

Not verified

Relocation assistance

Not verified

Childcare support

Not verified

Learning budget

Not verified

Verification

Not verified

Salary

Not verified

401(k) match

Not verified

Was this benefit information wrong? Tell us.

Schedule

Shift type

Not verified

Weekend work

Not verified

Application

Cover letter

Not verified

Assessment

Not verified

Deadline

Not stated

Where they hire

State eligibility is not yet verified.

About this role

Customer Success San Francisco, California, United States Krea is building next-generation AI creative tools for artists, designers, and studios. Our mission is to make AI intuitive, controllable, and genuinely useful for creative work. We believe AI is a new creative medium - one that spans text, images, video, sound, and even 3D. We're looking for a Founding Customer Success Manager to help our customers get real value from Krea, from first onboarding to deep, long-term adoption. You'll work closely with creative teams, guide them through workflows, and be the connective tissue between customers, product, and sales. What you'll do - Own post-sale customer success: onboarding, adoption, renewals, and expansion - Help customers integrate Krea into their creative workflows and daily work - Drive product adoption across our core customer profiles - Communicate new feature and product updates (we ship weekly) - Track usage and customer signals to help customers get more value - Identify expansion opportunities and support renewals and upsells - Share customer feedback with the product and marketing teams and help shape what we build What we're looking for - Experience in Customer Success or Account Management - A creative background (e.g.: account manager at a creative agency, or a startup working with designers, artists, or studios) - Strong understanding of creative workflows - Product-focused mindset, with experience in onboarding and implementation - Strong communication and interpersonal skills - you're great at building and maintaining relationships - Proactive, ownership-driven attitude and comfort working in an early-stage environment More

Read the full description at jobs.ashbyhq.com. FewerJobs shows a source-linked preview and links to the original posting.