Account Supervisor
Iris Labs - Boston, MA; New York, NY
Posted Apr 27, 2026
Benefits
- Parental leave
- Not verified
- Non-birth-parent leave
- Not verified
- Family-building benefits
-
- Fertility benefits: Not verified
- Adoption assistance: Not verified
- Surrogacy assistance: Not verified
- Mental health support
- Not verified
- Relocation assistance
- Not verified
- Childcare support
- Not verified
- Learning budget
- Not verified
- Verification
- Not verified
- Salary
- $100K-$130K From the posting source checked Jun 20, 2026
- 401(k) match
- Not verified
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Market context
- U.S. role benchmark (BLS OEWS)
- $93,011 U.S. median for this role
- Projected growth (BLS Employment Projections)
- +5.1% - Faster than average
24% above the BLS role benchmark for marketing aggregate.
Matched to SOC 13-1161 - Marketing aggregate by role bucket.
Source: U.S. Bureau of Labor Statistics, OEWS, May 2024 and Employment Projections, 2024-2034.
Role
Schedule
- Shift type
- Not verified
- Weekend work
- Not verified
Company
- Equity
- Offered From the posting source checked Jun 20, 2026
Application
- Cover letter
- Not verified
- Assessment
- Not verified
- Deadline
- Not stated
Where they hire
State eligibility is not yet verified.
About this role
Account Supervisor Boston, MA; New York, NY Purpose The Account Supervisor is responsible for leading the day-to-day management and execution of integrated CRM and marketing programs. This role serves as the central point of coordination across internal teams and client stakeholders, ensuring work is delivered on time, on brief, and aligned to client goals. Candidates will bring strong organizational leadership, clear communication, and a growing ability to connect program execution to performance outcomes. Responsibilities - Lead day-to-day CRM and integrated marketing program execution across lifecycle stages (Acquisition, Loyalty/Engagement, Reactivation, Win-back) - Working with Project Management, manage workflows, deliverables and timelines across Strategy, Creative, Data/Analytics and Production - Serve as the primary point of contact for mid-level clients, ensuring clear communication and alignment on priorities, deliverables, and next steps - Facilitate client meetings, including agenda development, documentation of key decisions, and ownership of follow-ups and action items - Serve as the team connector and lead source of program details & information - Partner with internal teams to translate client needs into clear briefs and actionable direction - Ensure all work is delivered on time, on brief, and within approved scope - Support the development and execution of CRM programs from concept through launch, including coordination of reporting and optimization cycles - Identify potential risks, timeline challenges, or scope changes and proactively communicate/escalate as needed - Possess a solid understanding of the Clients business - including business goals, KPIs, competitors and light understanding of how to navigate the Client's organization/operations - Contribute
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